Express ideals qualitatively
The trap of setting quantitative goals
If we focus too much on quantification, we tend to chase easily measurable indicators, and we risk diverging from the objectives we wanted to achieve in the first place. In addition, the goals may not always evoke empathy and willingness (e.g., to do something) in the members. In a diversity organization, clear goals are important but must be considered of limited effectiveness. Drucker. said, "[Truly meaningful social phenomena do not lend themselves to quantification. Express ideals qualitatively
to whom
What do you want me to say?
Easy to use." "Easy for whom?"
Abstract language is prone to differences in interpretation. If we do not use more concrete, more sympathetic ideal language, we increase the risk of failure to achieve common understanding in a diverse organization.
Abstract Words method that encourages concretization by discussing how you want specific people to say specific things, rather than discussing concepts in Abstract Words. https://gyazo.com/5872a586e271bdf6274bdf3a8429084b
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